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Critical to Quality (CTQ) TreesFrom…

This tool helps you translate broad customer needs into specific measurable requirements that you can use to deliver high quality products and services.

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Defining CTQ Outputs: A Key Step in the Design Process…

CTQs are the key measurable characteristics of a product or process whoseExample: Upper specification limit for dry cleaning process time ishours.metrics during the design process, but it will cut down on the overall project duration.

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